Cookie Policy

What are cookies?

Cookies are small text files that websites place on your device to remember information about you. They help the website function properly, remember your preferences, and help us understand how the site is used.

Cookie categories on northq.com

Essential (always on)

These cookies are strictly necessary for the site to function. They cannot be turned off. They don't store any personally identifiable information.

• Consent state — remembers your cookie preferences so you don't see the banner every time (stored locally in your browser)

Analytics (with your consent)

These cookies help us understand how visitors use the site so we can improve it. Data is anonymized and used only in aggregate.

• Zoho PageSense — pageview tracking, session duration, user flow. Cookies: _pshb_*. Retention: 24 months.

Functional (with your consent)

These enable the chat widget so you can talk to us directly.

• Zoho SalesIQ — chat sessions and visitor identification. Cookies: _zldp, _zldt. Retention: 12 months.

How to manage your preferences

You can change your cookie choices at any time by clicking Cookie settings.

You can also delete cookies through your browser's settings. Instructions:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Consequences of disabling cookies

Disabling essential cookies may affect the site's basic functionality. Disabling analytics or functional cookies won't affect your ability to browse, but you won't be able to use the chat widget without the functional cookies.

More information

See our Privacy Policy for details on how we handle your personal data.

Questions? Email info@northq.com.