Why Q-Stick cannot connect to my Wi-Fi router?
There can be several reasons for this:
1. Check if your Wi-Fi router uses a channel higher than 9. If this is the case, try to change the channel to 9 or lower.
2. Check if your Wi-Fi router supports n-class – Q-Stick does not support g- and b-class routers.
3. Make sure your router uses 20 MHz channel width.
4. Q-Stick doesn’t work with 5 GHz Wi-Fi networks. You need to enable a 2.4 GHz network in order to use it.
If the problem still persists you can contact the NorthQ support team at firstname.lastname@example.org or +45 7027 1827.